Frequently Asked Questions (FAQ) | UCI DCE (2024)

Registration & Financial Services

Enrollment FAQ

All certificate programs at UCI Division of Continuing Education (classroom and online formats) require professional-level English language proficiency in listening, note-taking, reading comprehension, vocabulary, written expression, and oral presentation.

NOTE: A few of our certificate programs require prerequisite courses, which are listed on their pages under the course schedule.

Textbooks for UCI Division of Continuing Education courses may be purchased from any vendor or bookseller of the student’s choice. Please refer to the enrollment confirmation or the course description on the website for the International Standard Book Number (ISBN) of required and recommended textbooks. Textbooks may be available for order through the University Bookstore, The Hill. Please visit The Hill for more information and to check for availability. The Hill also carries a wide variety of UCI apparel, gifts, accessories, supplies, and electronics.

The Hill
210-B Student Center
Irvine, CA 92697
(949) 824-4455

For DCE courses and programs, students have until the day before the last class meeting to change their grade option. To change your Grade Option, select the My Schedule option within your MY ACCOUNT page. (Not applicable to Concurrent Enrollment or International Programs.)

Immediately, when you enroll online. If you enroll by mail, your enrollment confirmation should arrive via postage mail. You may also confirm your enrollment by selecting the My Schedule option within your MY ACCOUNT page. Your confirmation includes the course(s) you are enrolled in, when and where it meets, how to access to your online course, and what textbook, software or special requirements are needed.

Review your enrollment confirmation by selecting the My Schedule option within your MY ACCOUNT page. Your confirmation includes the course(s) you are enrolled in, when and where it meets, how to access to your online course. Purchase textbooks, software or special requirements as needed.

Online courses will be visible to you on the course start date. However, you will have access to your account at the DCE Canvas page about two hours after receiving your confirmation of enrollment. You can access your online course by selecting the My Schedule option within your MY ACCOUNT page

A permit is required at all times to park on the UCI Campus. Parking permits may be purchased directly from UCI Transportation and Distribution Services.

We encourage students to check their schedules by logging on to their DCE My Account portal often. Many instructors post announcements within Canvas to notify students of any important updates and changes related to the course. DCE will notify enrolled students of changes related to your course such as textbook additions/changes & schedule changes. For courses that meet on campus, we will notify enrolled students of canceled and rescheduled class meetings in addition to location changes.

Yes. Please contact our office; we will be happy to send you an application for a library card.

UCI Division of Continuing Education (DCE) will provide, upon request, verification of enrollment for continuing education programs, including certificate programs, concurrent enrollment, and international programs.

Information We Verify

UCI DCE’s verification letters include dates of attendance, units, and enrollment status per quarter. Verification of enrollment cannot be made until you have officially registered and paid for courses.

UCI Division of Continuing Education determines enrollment status for verification purposes as follows:

  • 12.0 units or more as full-time
  • 6.0 through 11.9 units as half-time
  • 5.9 or less as less than half-time

Loan Deferment Forms: UCI DCE does not participate in Title IV Federal Financial Aid programs. The UCI DCE Records Office will not complete any section of in-school deferment form provided by the loan provider. Since we cannot complete the form, students can request a Verification of Enrollment letter that can be sent to their lender.

UCI and Summer Session Students: Verifications for matriculated UCI students (undergraduate and graduate) and Summer Session enrollments are processed by the UCI Registrar’s Office.

Fees for Verification

There is a $20 for each request. Students have an option of mailed or emailed copies.

Order Verification of Enrollment

Login to your UCI DCE online portal and submit your request by choosing Order Verification of Enrollment.

Requests should be processed within three business days of submission.

Questions? Contact the UCI DCE Records Office at dce-records@uci.edu, Monday-Friday, 9am-4pm (Pacific).

We understand that certain situations can occur that would prevent you from completing your online course. Please contact your instructor and the UCI Division of Continuing Education Student Services office for drops/refunds at dce-drop@uci.edu or visit our page.

Online FAQ

Online learning provides UCI Division of Continuing Education students access to many of the courses offered on the campus, but in an online format. Online courses carry the same unit credit as the classroom courses. Online courses utilize new technologies to foster learning.

Fully online courses will administer all content and interaction online. Communication is generally through online messaging, online discussion forums and email. While some courses will require real-time (synchronous meetings) using software such as WebEx or Zoom, most online courses interact through the discussion forums and audio/video tools within the learning management system.

Online courses require the same amount of effort and dedication as their in-class equivalents. They will have deadlines for assignments and may even have proctored exams.

All participants in online courses are bound by the University of California Policy on Student Conduct and Discipline. For more information on student conduct, please visit the UCI Division of Continuing Education Student Resources page.

UCI Division of Continuing Education uses the learning management system Canvas by Instructure.

Required for all courses:

  • Internet Access
  • Email Account
  • Web Browser: Latest versions of Firefox, Google Chrome, Microsoft Edge, and Safari are recommended for the best compatibility. Mobile devices are not fully supported at this time.

Required for some courses with advanced features:


Similar to a classroom course, to get the most out of any type of learning you must commit a certain amount of time. You will most likely spend approximately ten hours a week going over class lectures, assignments and discussion forums. Time required for each course will vary.

The instructor will set individual due dates for your graded and non-graded activities.

Online courses have a set start and end date. There may be graded activities with set due dates and times that you must submit, complete or participate in.

Your online course may utilize an online synchronous conferencing and training application which will require you to download software. There will be set dates and times associated with these real-time meetings online.

Like a traditional course, your online course has an instructor that will conduct the course by giving and grading assignments, answering questions, and leading discussions. Most graded and non-graded items will be required to be completed by certain dates assigned by your instructor.

Generally, content is presented week/topics by week/topics. Very similar to a traditional classroom course.

Each course has a unique start and end date. Students are strongly encouraged to register by the enrollment deadline, 7 days prior to start of a course to secure a seat in the course, avoid cancellations or late fees.

A $25 late fee per course will be applied on the start date. No enrollment will be accepted after the first week of instruction.

Textbook and software information will be found within your course syllabus. Textbooks and software for your course may be purchased from any vendor or bookseller of your choice.

Currently enrolled UCI Division of Continuing Education students who have questions about obtaining a sponsored UCInetID should contact the Student Services Office at dce-services@uci.edu or (949) 824-1010, Monday-Friday, 9am-4pm (Pacific).*

*Please view the administrative holidays on our Academic Calendar for exceptions to our usual office hours.

Final grades are due no later than two weeks after the final end date for the course. Final grades can be found at the UCI Division of Continuing Education website. You must be logged in to view your account, request transcripts and view grades. Please contact the UCI Division of Continuing Education Student Services office at dce-services@uci.edu or (949) 824-1010 for assistance.

Online courses are closed after two weeks of the final end date for the course.

Canvas FAQ

You can access Canvas by clicking the "DCE-Canvas" button located in My Schedule page within your My ACCOUNT page. By clicking the button, you to be automatically logged into Canvas.

Once you have logged in, we suggest that you make sure that you review your account in Canvas. You can edit your preferences for receiving email notifications and what your instructor and classmates can see about you.

Be sure to start by reading the syllabus for your online course. If you have any questions about what is expected from you, please contact your instructor.

You can also review the Student Resources page by clicking the Help button at the bottom left and selecting the UCI Division of Continuing Education Student Resources page. A more extensive student guide is available here.

Your dashboard will be the first thing you see when you log into Canvas. The dashboard will help you see what is happening in all your current courses.

It may take up to two hours for data to transfer to our Canvas system once you have enrolled in your course. If you do not see your online course after two hours, please submit a ticket by clicking onto the global (blue) navigation bar on the left side of the Canvas page and click the Help button at the bottom left and then select the Report a Problem link. Fill out the information and click the Submit Ticket button.

If your online course is not available in the dashboard, be sure to check the COURSES link in the blue navigational bar and then select the ALL COURSES link. If your course has a start date in the future, it will not be available until the actual course start date.

By default, your instructor and classmates will only see your name. Since your email is not visible to other users, Canvas Conversations is the messaging tool used to communicate. You can communicate with other students in your course at any time during the time your course is active. Canvas Conversations can be found on the global (blue) navigational bar on the left as the Inbox.

You can also post questions/comments to your instructor and other students in discussion forums.

If you are accessing your online course and have questions on content, due dates, or grading, please be sure to contact your instructor first.

For technical issues or questions, use the Help button at the bottom left and then select the Report a Problem link. Fill out the information and click the Submit Ticket button. Most submitted tickets are responded to within business hours, Monday-Friday, 9am-4pm (Pacific)* and up to twenty four (24) - forty eight (48) hours during weekends and holidays*.

*Please view the administrative holidays on our Academic Calendar for exceptions to our usual office hours.

Frequently Asked Questions (FAQ) | UCI DCE (2024)

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